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Our
Information Research Officer keeps the information that we hold on over 700
disorders up to date using a wide range of resources. Each of our supported
disorders has an information pack which contains technical information for
professionals and un-technical information for families which may include
family stories and information such as dietary needs and what do in an
emergency. Each pack also comes with a summary which is written using the
information taken from the individual packs and broken down into a family
friendly leaflet. We invite any queries about the information in the packs
and summaries. All queries are responded to within three days and where
needed a specialist will be contacted to ensure that we are passing the
correct information on whilst maintaining a high level of confidentiality.
A good working relationship
has been established with a wide range of specialists in many areas of
metabolic disease. We also keep a good level of contact with pharmaceutical
companies. These contacts mean that we are able to respond to more technical
queries with the aid of specialist knowledge and locate specialists more
easily for families to be referred to. Working relationships with
specialists and pharmaceutical companies also mean we are able to keep up to
date with the latest research and new products and developments. We pass
this knowledge on through our Climb
E-News, an email newsletter that is sent out bi-monthly to a growing list of
recipients.

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