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We are
committed
to be the best
in all we do.
Disclaimer
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VISION & VALUES
We have one
vision and a set of values that underpins everything we do. Both our vision
and our values are shared throughout our global organisation.
OUR VISION
To maintain and advance
our position as the primary provider of Metabolic Disease specific
information and support to children, young people, adults, families and
professionals in the United Kingdom and to provide information and support
to families worldwide, to fund educational and primary research programmes
and to investigate treatments and medical services.
Purpose
Provide Metabolic disease
information, support and services to our service users that meet their
immediate specific need, to undertake educational services, lobby on their
behalf and research disease specific information to satisfy medium term
needs and to support world class research into metabolic diseases to meet
the long term needs.
OUR VALUES
Service User Satisfaction
Our service
users have chosen to trust us. In return, we must strive to anticipate and
understand their needs, enhance their lives and the lives of those they
support with our service.
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We value our service users and their trust in us and
we will aspire to make their lives richer, more
fulfilled and more enlightened in respect of Metabolic Diseases.
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We
must always listen and respond to each of our service users.
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We will strive meet our
service user requirements by delivering higher quality, more in-depth
information, enhanced service value, better and faster than any other
organisation.
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We
will strive to please our service users in all that we do, anticipating
their needs and delivering greater quality, more in-depth information,
enhanced service value, better and faster than any other organisation.
Enthusiasm for our people
Exceptional people working together make Climb and the National Information
Centre for Metabolic Diseases extremely successful.
We enjoy what we do
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We seek to attract, develop, reward and retain exceptional individuals.
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We believe in
empowerment and personal accountability.
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We believe in the power
of our teams.
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We know our teams are
our strongest asset.
Results Orientated
We are driven by a desire to
be the best, for our service users, in everything we do.
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We all play our part in
delivering services.
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We are all responsible
for the delivery of services.
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We seek speed,
flexibility and efficiency in all we do.
Standards
As the leading provider of family friendly
Metabolic Disease specific information we set the standards for excellence
for working in a very rare field.
By combining empathy and professionalism
with operational efficiency and innovation we are able to extend our
standards year on year.
We
are committed to be the best in all we do.
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